|The Website Owner, including subsidiaries
and affiliates (“Website” or “Website Owner” or “we” or “us” or
“our”) provides the information contained on the website or any
of the pages comprising the website (“website”) to visitors
(“visitors”) (cumulatively referred to as “you” or “your”
hereinafter) subject to the terms and conditions set out in
other relevant terms and conditions, policies and notices which
may be applicable to a specific section or module of the
Terms & Conditions -
1. Delivery Timings:
The delivery could take 15-20 working days.
Delivery timings promised cannot be guaranteed in case of
special circumstances like extreme weather conditions, riots,
unfounded recipients etc and the order might be considered
delivered for such cases and no refund will be made.
All the discounts are decided by
Krishna Enterprises(krienhealthcare.com) team and none of
the discount and offers can be clubbed together.
3. Address Change:
Any changes to the recipient address would be
entertained free of cost if they are requested
before actual dispatch. Changes after that will
not be entertained and order would not be
Krishna Enterprises(krienhealthcare.com) holds no responsibility of order
delivery in case faulty address is provided by
the customer. The Faulty address could be wrong
phone number or wrong address details. No Money
shall be refunded as well in such cases.
4. Order Change:
Any changes to the order would be entertained
with monetary adjustments if requested before
actual dispatch of shipment. Changes after that
will not be entertained and order would not be
5. Delivery Product:
The delivery products would be similar to the
ones shown on the site but can not be guaranteed
to be exact replicas of the products shown on
6. Damaged deliveries:
We will cater to any reports of damaged
products within 15 days of delivery. The problem
report must be supported with substantial proofs
of the damage made to the product.
7. Rules for delivery:
Delivery will be made as per the delivery
instructions. e.g. if delivery instructions
state that the product must be delivered to the
recipient only it will not be given to any one
else and shall be considered delivered if
recipient is not available.
8. Rules for Duplicate Orders:
Krishna Enterprises(krienhealthcare.com) finds that the same order has
been made twice we will try to contact the
customer and get that clarified.If the customer
is not contactable we will take the decision on
our behalf and that will be final.
9. Dealing with Fraudulent
If we find out any fraudulent behavior from any client in
terms of wrong address, unethical message, odd delivery timings
or any other reason, we hold the power to reject that order or
ban that customer without being answerable to any one.
10. Rules for unfounded recipient:
In case the final customer is not available for receiving the
placed order and we have strict instructions to deliver only to
the intended customer the order shall be considered delivered
and no refund will be made. Please refer Cancellation and refund
policy for further details.
11. We hold the right to extend our services to any
individual, organization, group or business unit. We may refuse
to serve any individual, organization, group or business unit
solely on our own will and we will not be answerable to anyone.
Krishna Enterprises(krienhealthcare.com) may amend its Terms & Conditions from time to
time. If any substantial change in the way of usage of personal
information is made, it will be notified by email or an
announcement on the website.
13. Cash on Delivery(COD) :
Krishna Enterprises(krienhealthcare.com) also provides "Cash on Delivery"
mode of payment for which the COD option should
be chosen in the CHECKOUT form.
b) No extra charges are levied against COD
payment, but in case of refunds claimed under
"15 day money back guarantee", Rs 150 shall be
deducted from the refund money.
c) All COD orders shall be subjected to email and telephonic
verification before confirmation of order.
d) No demo or installation of the product shall be provided by
the delivery agent.
e) No on-spot returns of opened items will be entertained.
If you have any questions/comments about our Terms &
Conditions, please email us at